OUR COMMITMENT TO YOU:
Here at Eddie Lane's, we know how important jewelry is for the individual. Fine jewelry is made to last a lifetime and resembles a significant time in one's life. Whether it be purchased by yourself or by someone you love, that piece should withstand the tests of time. That's why Eddie Lane's makes the commitment to you by offering a full range of repair services to keep your jewelry looking beautiful. We offer simple repairs to complex restorations for jewelry bought all over the world. Below you will find a list of services offered by our trusted partners.
Jewelry Repair
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Ring Sizing
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Prong Repair
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Head Replacement
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Stone Tightening
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Stone Replacement
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Ring Soldering
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Polishing / Refinishing
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Rhodium Plating
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Chain Repair
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Earring Repair
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Pearl Re-Stringing
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Complete Restoration
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Full Custom Design
Jewelry Appraisals
Eddie Lane's Diamond Showroom is happy to offer a full appraisal service to our customers. Appraisal services are offered on modern, antique and estate jewelry, even if the piece was not purchased from Eddie Lane's directly. Pieces for appraisal will be evaluated by our trusted partners for a complete fine jewelry appraisal, valuation, and a hard-copy certification.
Custom Jewelry Design
Many customers prefer to custom design their jewelry, therefore truly creating one-of-a-kind pieces. Our experts on the showroom floor can help from concept to final presentation. Our trusted partners take your concept designs and turn them into something spectacular every single time.
We can help you customize a piece of jewelry that is already on the floor or start from scratch with a consulting meeting. Our non-commissioned staff will be straightforward with pricing, timelines, and appraisals so you can feel confident designing your jewelry with Eddie Lane's.
Lifetime Upgrades
People upgrade their cars, homes, phones, and style, so why not upgrade your jewelry too? Eddie Lane's Diamond Showroom offers a very easy diamond trade-in option. Just bring in your current diamond, originally purchased with us, and we will give you full purchase price towards the purchase of a bigger and better diamond.* Eddie Lane's even offers trade-in consideration on diamonds that were not originally purchased with us. Bring your diamond in today for a free assessment.
*Purchased diamond must be double the value of the trade-in
Jewelry Layaway
Our policy:
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A 20% down payment is required
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Cancellations or exchanges must be made within 30 days of the original sale
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Any cancellation made after 30 days will be assessed a 25% restocking fee of the original down payment
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Terms are for 6 months from the original date of sale. Extended terms may be available based on approval
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Layaway may be subject to cancellation after two months of non-payment
Returns and Exchanges
Eddie Lane's Diamond Showroom has been serving Cincinnati for more than forty years. Outstanding customer service has helped establish Eddie Lane's as Cincinnati's most trusted jeweler. Your satisfaction is very important to us which is why we will gladly return or exchange any item within thirty days of the original purchase.
Items Not Eligible for Return/Exchange
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Special Orders (Any item ordered for purchase per customer request)
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Custom Orders (Any item custom made per customers request)
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Altered or Modified items (per customer request)
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Any item that is damaged or has been worn
